Become an IT Service Broker
The term “Service Broker” will mean different things to different people, but in the context we are concerned with it is recognizing the need to be a broker of technologies that best meet the requirements of each of your individual business units. It may be the greatest challenge facing IT today.
By its definition, the concept of brokering services means IT is continually tasked with finding a better way to deliver IT, whether it is time-to-market, functional capability, and/or best cost. In addition, IT must make sure the candidate infrastructure or software data architecture is correct, and integrates with established and required systems. In other words, the Service Broker enabled IT organization become architects, working collaboratively with the business units they support.
Listed in the boxes below is a summary of the technology and essential services Whitlock provides, and the value-driven method we use, to help IT mature as a Service Broker. Please contact us to learn more, and to discuss your particular needs.